Test Installation

Follow this short procedure to ensure SyncSwitch functionality.

Checking the Hardware Installation

Check for power.

Problems

If there is no power to the SyncSwitch, reseat the power cable, check that the SyncSwitch is turned on and check for power lights.

Checking the System Configuration

Select Statistics from the left-hand navigation of the SyncSwitch interface.
Ensure that the devices connected to the synchronous ports of the SyncSwitch are running and attempting to communicate.
Check to see if any frames/bytes are being received or transmitted.

Problems

If there are no frames/bytes being received, check to ensure the attached equipment is transmitting.

When no frames/bytes have been transmitted there is most likely a physical problem. Check the cables. If your links are configured for X.25, you can restart the protocol stack using Restart Software in the left-hand navigation window.

Refer to the Administrator's Guide for more Troubleshooting Tools.